Shipping Policy

Cozyhavn delivery policy

At Cozyhavn, we are committed to providing an exceptional shopping experience for our Australia customers, including clear and transparent delivery policies. Delivery is free for all orders within USA.

Delivery locations

This delivery policy applies to orders shipped to Australia.

Delivery times

Here are the estimated delivery times for all parcels:

Order cut-off time: 5pm (GMT). Orders placed after this time will be processed on the next working day, which may extend the delivery time by one day.
Order processing time: 1 to 3 working days (Monday to Friday). Once your order has been processed, it will be dispatched by one of our trusted carriers.
Delivery time: 5 to 9 working days (Monday to Friday).
Estimated delivery time: 6 to 12 working days.
Delivery services

We work with reliable carriers for deliveries in USA.

Free delivery: All orders placed in the UK benefit from free delivery, with no minimum order.

Delivery problems

If you have any problems with your delivery, such as a delay or lost parcel, please contact our customer service team immediately. We're here to help and make sure your order arrives safely and on time.

Tracking your order

Once your order has been dispatched, you will receive an e-mail containing a tracking number. You can track the progress of your parcel on our order tracking page.

Do you have any questions?

Consult our FAQ or contact our customer service.

Contact details :

Store name: Cozyhavn
Address: 5331 S Macadam Ave Ste 258 PMB #688 Portland, OR 97239
Email: hello@cozyhavn.com
Phone: +19713839220

Customer service hours: Monday to Friday: 9am to 5pm

We aim to reply to your e-mail within 1 to 2 working days.